What San Jose Homeowners Say About Ashby Chimney San Jose
Reviews matter because a chimney is one of those things you can’t easily see into. You can’t check the flue liner yourself, and you can’t tell by looking whether last year’s creosote has built up to a dangerous level. What you can do is listen to other San Jose homeowners who’ve already had us out. We earn every review the same way: by showing up on time, giving a written price before any work starts, and handing the customer a camera screen so they can see exactly what we saw inside their flue. Nathan Corliss and the Ashby Chimney team have been doing that in San Jose since 2002.
Recent Reviews
Our chimney hadn’t been swept in years, and I honestly expected the worst. The technician ran a camera up the flue and walked me through every crack and creosote patch on the screen. He told me the liner was still safe and a sweep was all we needed. The price he quoted at the door is exactly what we paid.
Greg H. – Willow Glen
The house came with a wood-burning fireplace that smoked into the living room every time we used it. Ashby found the issue fast: a partially closed damper and a flue that was narrower than it should have been for the firebox size. They didn’t push a rebuild. They cleaned it thoroughly and showed me how to use the damper correctly. Fire burns clean now.
Allison S. – Almaden Valley
I called on a Sunday morning because I’d just noticed water staining on the ceiling near the chimney after that big February storm. A live person answered, not a voicemail. They were out that week, sealed the crown, and gave me photos of the repair in writing. No upsell, no scare talk about needing a full rebuild.
Greg N. – Rose Garden
We had the full inspection done before buying our place in Japantown. The seller’s disclosure mentioned ‘minor chimney wear,’ which could have meant anything. Ashby’s camera inspection gave us a real answer: the liner had visible spalling and needed replacement. That report saved us from a $4,000 surprise six months after closing.
Steve G. – Japantown
What stood out was the written guarantee. Most contractors say ‘trust me.’ Ashby put it in writing before the repair started, including what happens if the repair fails inside the guarantee period. They came back once to adjust a damper that wasn’t seating perfectly. No charge, no argument.
Allison S. – Almaden Valley
The technician was in uniform, background-checked, and didn’t blink when I asked to see the camera feed myself. He talked me through the flue liner condition, showed me the creosote buildup, and explained what could safely wait. That’s the kind of straight answer you rarely get from home service companies in San Jose.
Greg H. – Willow Glen
Why Customers Trust Us
The reviews keep coming back to a few things. First, the written price before any work starts. Not an estimate, not a ballpark, not a ‘we’ll see when we get in there.’ A number on paper before the first tool comes off the truck. Second, the camera. Every inspection and every sweep includes a live look at the flue, so you’re not taking our word for anything. Third, the 365-Day Done Right Promise. If a repair we make fails inside the guarantee period, we come back and fix it at no charge. The Kingswell Guarantee backs that promise in writing, not as a handshake. And when you call, a live person answers. That’s the Kingswell Way: say the price, show up in the window, leave it cleaner, put the guarantee in writing, come back if it fails. Nathan Corliss has run Ashby Chimney San Jose on those five values since the first day. If your chimney needs a sweep, an inspection, or a repair, call (669) 266-5073 and get a straight answer.
Written by Nathan Corliss, Owner at Ashby Chimney San Jose, serving San Jose since 2002.